GOOD TO KNOW
Help beyond the listings
The numbers, the know-how and the voices that make finding care and support a little easier.
USEFUL NUMBERS
The numbers worth keeping
Helplines and front doors to trusted, independent support, grouped by what you need.
Later life & care
Adult social services
Your council's front door for a needs assessment
gov.uk
Age UK Advice Line
Your council's front door for a needs assessment
gov.uk
The Silver Line
Friendship and advice, day or night
thesilverline.org.uk
Care Finder Assist
Free, independent help to find and arrange care
carefinderassist.com
Find your council
0800 678 1602
0800 4 70 80 90
0330 043 8832
Health
NHS 111
Non-urgent medical help, day or night
111.gov.uk
NHS Carers Direct
Practical help and signposting for carers
nhs.uk
111
0300 123 1053
Pharmacies
NHS find a pharmacy
Non-urgent medical help, day or night
nhs.uk
Find a pharmacy (24/7)
Accurate chemist hours for late nights, weekends and bank holidays,
findpharmacy.co.uk
111
Search locally
Carers
Carers UK Helpline
Advice and a listening ear for unpaid carers
carersuk.org
Carers Trust
Support and local services, including young carers
carers.org
The Care Workers Charity
Advice resources for carers & care workers
thecareworkerscharity.org.uk
Care Finder Assist
Free, independent help to find and arrange care
carefinderassist.com
0808 808 7777
0800 678 1602
Get in touch
0330 043 8832
Mental health & emotional support
Samaritans
Someone to talk to, any time
samaritans.org
Mind Infoline
Mental health information and support
mind.org.uk
116 123
0300 123 3393
Money & rights
Citizens Advice
Free advice on money, benefits and rights
citizensadvice.org.uk
MoneyHelper
Free, impartial money guidance
moneyhelper.org.uk
Turn2us
Check benefits and find grant
turn2us.org.uk
0800 144 8848
0800 138 7777
0808 802 2000
Support for a specific condition?
Browse our catalogue category UK support & charity organisations for specific conditions to find national charities and support for particular conditions, disabilities and additional needs.
In an emergency, always call 999. These numbers and opening hours are provided for convenience and were checked when this page was written. Opening hours can change, so please confirm with the organisation or pharmacy before setting off. The Care Catalogue is independent and not affiliated with those listed.
Spotted a number or detail that needs updating?
Needs and carer’s assessments
The signs it might be time for support, and how the person who needs care, or their carer, can ask the council for a free assessment.
Where to start looking for care
How to begin your search, and how to
pick a care navigation service that puts
you first.
THINGS TO KNOW
The local know-how
The practical things a friend in the know would tell you. Each opens a trusted guide
Funding and means tests
What you might pay for care, and the
savings thresholds that matter.
Power of attorney
Why setting it up early saves stress
later.
VOICES & RESOURCES
Worth your time
Real voices, books, podcasts, films and communities, chosen for families andcarers.